Project Description

KLM Maintenance app – PoC

KLM wanted to research whether it would be possible to create a paperless environment with the hangar where airplane maintenance was done.

Together with the mechanics we looked into their day-to-day (sometimes night-to-night) job and discovered the repetition of too many manual administrative tasks. The failure rate was high and the delays where unnecessary and something needed to happen. We build the application together with an Artificial Intelligence student and proofed that we could reduce the proces with more than 30%.

At the moment of truth, somewhere in a hangar at SchipHol we presented the App to the COO, managers and other relevant personnel of KLM. By we, I mean the mechanics that worked on this project. Proudfully they demonstrated the app to the COO, told him that this was what they needed and proved that it was possible to use augmented reality in a hangar environment.

What better joy then for the end-user to celebrate innovation and value

SKILLS NEEDED

Business value research
Employe journey
Stakeholder management

CATEGORIES

Innovation research
Proof of Concept

COPYRIGHT

Zig Websoftware

“That’s been one of my mantras — focus and simplicity. Simple can be harder than complex; you have to work hard to get your thinking clean to make it simple.”
STEVE JOBS - APPLE
“I think if you do something and it turns out pretty good, then you should go do something else wonderful, not dwell on it for too long. Just figure out what’s next.”
STEVE JOBS - APPLE

More work

Business development | Marketing strategy | Innovation implementation

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